How can I download the new app? 

Download the new app by visiting the app store or google play.

Where are my rewards?  I was close to earning a $9 coupon as a reward for spending $99.

Our mobile app rewards program is temporarily paused while we build a better one. 

I had a lot of credit in the app. Where did it go? 

Our team is hard at work building a new rewards program. In the meantime, we face temporary tech limitations that prevent the use and distribution of credit. Rest assured, your credit will appear as soon as our new rewards program launches. And you’ll be notified via email as soon as that happens. 

I’m having technical issues with the app. 

We're here to help! If you're experiencing a tech issue with our mobile app, please follow these steps:  

1. Close and re-open the app. This will resolve most issues. If you're not sure how to, follow the instructions provided in the links below: 

• iOS

• Android

2. If you're still seeing an error, please email [email protected] to resolve this issue. For the fastest support, attach a screen recording of the issue.

Can I still pay in-store using the mobile app? 

While you can’t use the app to pay in-store, you can still go wallet-free with apple pay and google pay. 

Do I have to add new payment information?

Yes, please add your payment information to the new app for easy reordering. 

Need more help? Reach out to [email protected]